Urgent: Customer Service Representative Needed at Bioventures Limited – Lagos

About Bioventures Limited

Bioventures Limited is a health-focused biomedical equipment and medical supplies company that distributes and supplies medical equipment, laboratory instruments, and essential healthcare products.

The company serves hospitals, diagnostic laboratories, research institutions, clinics, and academic facilities across Africa. Its product portfolio includes diagnostic equipment, laboratory tools, biosafety materials, hospital consumables, imaging accessories, and general medical supplies.

Bioventures Limited also provides after-sales services, equipment consultation, and technical guidance to help healthcare facilities use and maintain their equipment effectively.

Customer Service Representative Job Summary (Lagos)

Bioventures Limited is seeking a Customer Service Representative to serve as a key point of contact between the company and its customers.

The successful candidate will handle customer inquiries, provide accurate product and service information, resolve complaints, generate sales leads, and maintain strong customer relationships while ensuring a high level of customer satisfaction.

Quick Facts

• Job Title: Customer Service Representative
• Company: Bioventures Limited
• Location: Lagos
• Employment Type: Full-time
• Reports to: Not Specified
• Salary: ₦150,000 – ₦250,000 monthly
• Application Deadline: 21st September, 2026

Key Responsibilities for This Customer Service Representative Job

• Manage a large volume of incoming phone calls.
• Generate sales leads and identify potential customer opportunities.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customers through open and interactive communication.
• Provide accurate, valid, and complete information using the appropriate methods and tools.
• Meet personal and customer service team sales targets and call-handling quotas.
• Handle customer complaints and provide appropriate solutions and alternatives within specified time limits.
• Follow up with customers to ensure that their issues are properly resolved.
• Maintain accurate records of customer interactions.
• Process customer accounts and file relevant documents.
• Follow established communication procedures, guidelines, and company policies.
• Take extra steps to engage customers and deliver excellent service.

Requirements for This Customer Service Representative Job

• Only Lagos residents should apply.
• Proven track record of exceeding sales or service quotas.
• Strong phone-handling skills and active listening abilities.
• Familiarity with Customer Relationship Management (CRM) systems and practices.
• Strong customer orientation and ability to adapt to different types of customers.
• Excellent communication and presentation skills.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Strong problem-solving and customer relationship skills.

Why This Customer Service Representative Job in Lagos Stands Out

This full-time opportunity offers candidates the chance to work in the healthcare and biomedical equipment sector while developing valuable customer service, communication, sales, and relationship-management skills. The position also offers a competitive monthly salary of ₦150,000 to ₦250,000.

How to Apply for This Customer Service Representative Job

Interested and qualified candidates should send their CV to:

Email: hr.bioventures@gmail.com

Email Subject: Customer Service Representative

Application Closing Date: 21st September, 2026.

Important: Only candidates who are residents of Lagos should apply.

Frequently Asked Questions About This Customer Service Representative Job

1. What is the salary for the Customer Service Representative position?
The salary is ₦150,000 – ₦250,000 per month.

2. Where is this Customer Service Representative job located?
The position is based in Lagos, Nigeria, and only Lagos residents should apply.

3. What type of employment is offered?
This is a full-time position.

4. How can I apply for the Customer Service Representative job?
Send your CV to hr.bioventures@gmail.com using “Customer Service Representative” as the subject of the email.

CV Tip: Highlight your customer service, sales, communication, CRM, phone-handling, and problem-solving experience clearly on your CV.

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