Urgent: Assistant IT Manager Needed at ECOM Agroindustrial Corp Limited – Lagos

ECOM Agroindustrial Corp Limited is recruiting qualified and experienced professionals for the position of Assistant IT Manager in Lagos, Nigeria. This opportunity is suitable for IT professionals with experience in IT infrastructure, network administration, cybersecurity, technical support, and technology project management.

Interested applicants should have an HND or bachelor’s degree in a relevant field and 5–8 years of progressive IT experience, including at least two years in a senior support or supervisory role.

About ECOM Agroindustrial Corp Limited

ECOM is a world-leading soft commodity services group specializing in coffee, cocoa, and cotton. The company employs more than a thousand agronomists and field staff worldwide and operates innovative field programmes and sustainability initiatives to support its customers and farming communities.

Through its global presence, industry experience, and trusted relationships, ECOM aims to create value for its suppliers, customers, shareholders, and employees.

Assistant IT Manager Job Overview

• Job Title: Assistant IT Manager
• Company: ECOM Agroindustrial Corp Limited
• Location: Lagos, Nigeria
• Department: Information Technology (IT)
• Employment Type: Not specified
• Required Experience: 5–8 years, including at least two years in a senior support or supervisory role
• Application Deadline: Not specified

Job Summary

The Assistant IT Manager will manage and support the organizations IT infrastructure, business applications, IT service delivery, and technology projects.

The successful candidate will oversee daily IT operations, ensure compliance with company IT policies and standards, manage technical support services, and contribute to the implementation of technology initiatives across the region.

The role also requires collaboration with business stakeholders, vendors, and global IT teams to maintain secure, reliable, and efficient IT services while supporting continuous improvement and technology adoption.

Key Responsibilities

1. IT Operations and Infrastructure

The Assistant IT Manager will:

• Ensure compliance with group IT policies, procedures, standards, and security guidelines.
• Install, configure, maintain, and support hardware, software, and IT equipment.
• Maintain and improve IT infrastructure through appropriate technologies and best practices.
• Conduct routine audits of IT systems, software, hardware assets, and processes.
• Develop, maintain, and support company IT systems, applications, databases, and related technologies.
• Administer servers, backup systems, disaster recovery processes, and business continuity measures.
• Manage network infrastructure, including firewalls, servers, switches, wireless networks, and telephony systems.
• Monitor system and network performance to ensure availability and reliability.
• Provide technical support and guidance to employees and business teams.

2. Service Management and User Support

Responsibilities include:

• Manage the IT Service Management (ITSM) platform.
• Ensure support tickets are created, assigned, escalated, resolved, and closed within agreed service-level agreements (SLAs).
• Lead and monitor the IT support team to ensure effective service delivery.
• Investigate recurring incidents and implement preventive and corrective measures.
• Document incidents, solutions, procedures, and knowledge base articles.
• Provide technical training and guidance to support staff and end users.

3. IT Projects and Business Applications

The successful candidate will:

• Support the planning, coordination, and implementation of IT infrastructure and business application projects.
• Collaborate with business stakeholders, vendors, and project teams to deliver projects within agreed timelines and budgets.
• Coordinate and facilitate User Acceptance Testing (UAT).
• Develop training materials and conduct end-user training sessions.
• Provide post-implementation and production support.
• Participate in change management activities and follow organizational change control processes.
• Maintain proper project documentation.
• Work with regional and global IT teams to align implementations with corporate IT standards and architecture.

4. Vendor, Asset, and Budget Management

Key responsibilities include:

• Assist in preparing and managing IT budgets.
• Manage the procurement of IT hardware, software, licenses, subscriptions, and maintenance services.
• Maintain IT asset inventories and software licensing records.
• Manage relationships with IT vendors, service providers, and implementation partners.

5. Security, Compliance, and Governance

The Assistant IT Manager will:

• Support IT security initiatives and ensure compliance with security policies.
• Develop and maintain IT policies, procedures, and disaster recovery documentation.
• Support periodic security assessments, audits, and remediation activities.
• Prepare and present IT operational reports, key performance indicators (KPIs), and project status updates.

Requirements for the Assistant IT Manager Job

Interested candidates should meet the following requirements:

• HND or bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Cybersecurity, or a related field.
• A minimum of 5–8 years of progressive IT experience.
• At least two years of experience in a senior support or supervisory role.
• Professional IT certifications, such as Microsoft Azure, Microsoft 365, or ITIL Foundation, are highly preferred.

Specialized Skills, Knowledge, and Competencies

Applicants should demonstrate:

• Practical knowledge of VLAN management, IP routing, subnetting, firewalls, and enterprise switches.
• Experience managing Active Directory, server architectures, and office productivity suites such as Microsoft 365.
• Strong analytical and troubleshooting skills to identify complex software bugs and network failures under pressure.
• Excellent written and verbal English communication skills.
• Ability to explain technical issues clearly to non-technical executives and colleagues.
• Sound decision-making, team leadership, and workflow coordination skills.
• Commitment to ECOM’s core values of Integrity, Innovation, Inclusivity, Excellence, and Collaboration.

Why Consider This Assistant IT Manager Job in Lagos?

This opportunity may suit experienced IT professionals seeking greater responsibility in infrastructure management, IT service delivery, cybersecurity, and technology project implementation.

The role involves working with business stakeholders, vendors, and regional and global IT teams while contributing to reliable and secure technology operations.

For qualified candidates with the required technical experience and leadership skills, this position offers an opportunity to apply their expertise in an international soft commodity services group.

How to Apply for the Assistant IT Manager Job at ECOM

Interested and qualified candidates should submit their applications online through the recruitment link below.

Application Link: Apply for the Assistant IT Manager position at ECOM Agroindustrial Corp Limited

Application Deadline: Not specified.

Applicants should review the requirements carefully and ensure their CV highlights relevant IT experience, technical expertise, professional certifications, and leadership responsibilities.

Frequently Asked Questions

1. Where is the Assistant IT Manager job located?

The position is based in Lagos, Nigeria.

2. What qualifications are required?

Applicants should have an HND or bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Cyber security, or a related field.

3. How much experience is required?

Candidates need 5–8 years of progressive IT experience, including at least two years in a senior support or supervisory position.

4. Are professional IT certifications required?

Certifications such as Microsoft Azure, Microsoft 365, and ITIL Foundation are highly preferred.

5. What is the application deadline?

The application deadline has not been specified in the supplied vacancy information. Applicants should check the official application page for updates.

CV Tip for IT Professionals

Before applying, make sure your CV and application letter are tailored to the Assistant IT Manager role. Highlight your experience in network administration, IT infrastructure, cyber security, troubleshooting, technical support, and project implementation.

Where possible, include measurable achievements, such as improved system up time, faster incident resolution, successful IT project delivery, or better service performance. Also, highlight relevant professional certifications and any experience supervising technical teams.

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