General Manager Operations Job in Lagos

About Deloitte Nigeria and its General Manager

Deloitte is the largest private professional services network in the world. Every day, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Deloitte’s West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises, and the public sector across Nigeria and Ghana. In Nigeria, Deloitte is one of the leading professional services firms, specializing in Audit, Tax, Consulting, Risk Advisory, and Financial Advisory services.

About the Role

This General Manager, Operations job in Lagos leads the senior operational leadership for the end-to-end downstream operations of the business.

It includes petroleum product supply, marine discharge (SPM, CBM), terminal storage, and inland distribution.

Additionally, it aligns operational strategy with trading goals.

It ensures HSE compliance, regulatory adherence, and seamless logistics integration.

Furthermore, the role safeguards infrastructure capacity, product integrity, and supply reliability.

Responsibilities & Duties

Integrated Operations Leadership:

Set overall operational objectives, priorities, and performance expectations
Direct and supervise the Head of Operations, FZE Terminal Manager, Marine Terminal Manager, and the Logistics function
Establish one integrated operating plan covering product supply, vessel receipt, tank availability, storage, truck loading, and distribution
Resolve cross-functional operational bottlenecks and hold managers accountable for agreed KPIs

Marine Terminal (SPM & CBM) Operations:

Ensure safe and efficient vessel berthing, mooring, and discharge operations
Ensure SPM/CBM readiness and effective ship/shore interface
Optimize vessel turnaround and minimize avoidable delays and demurrage
Ensure marine emergency preparedness, surveys, certifications, and regulatory compliance

Terminal & Depot Operations:

Ensure safe, efficient, and compliant operations across depots and terminals, including inventory management, loading, and dispatch
Optimize product receipt, quality assurance, throughput, and infrastructure utilization
Introduce performance enhancement tools and ensure compliance with tank integrity and maintenance standards

Logistics & Distribution:

Oversee planning and execution of product movement to terminals, depots, bulk buyers, and retail outlets
Ensure efficiency in transport management, including fleet routing, scheduling, and transporter performance
Monitor delivery KPIs such as OTIF (On Time In Full), turnaround time, fuel loss, and cost-per-liter
Leverage ERP systems and logistics dashboards for real-time tracking

Marine & Jetty Operations:

Oversee marine operations, including berthing, lightering, discharging, pipeline transfer, and tank farm interface
Coordinate with the Nigerian Port Authority (NPA), NMDPRA, NIWA, Navy, and other maritime stakeholders
Reduce demurrage exposure through proactive discharge planning and marine logistics optimization
Implement marine safety protocols and emergency response procedures

Compliance, HSE & Risk Management:

Ensure all operational activities meet or exceed industry safety, health, environmental, and quality standards
Ensure strict regulatory compliance with MDPRA, NPA, DPR, SON, and other agencies
Implement company-wide operational risk assessments, incident investigations, and business continuity plans
Drive HSE culture across teams and terminals through training, audits, and performance tracking

Team Leadership & Performance Management:

Lead, coach, and inspire a multidisciplinary team across operations, marine, and logistics functions
Promote high performance, accountability, and professional development
Foster collaboration between operations, trading, and finance units

Reporting & Budgeting:

Lead the preparation and implementation of annual operations budgets (CAPEX and OPEX)
Provide detailed monthly and quarterly performance reports
Analyze data to guide strategic decisions and continuous improvement

Qualifications & Experience

Bachelor’s Degree in Mechanical/Electrical/Chemical Engineering, Petroleum Engineering, Marine Engineering, Operations Management, Logistics, Business Administration, or a related discipline
Master’s degree/MBA is advantageous
Minimum of 20 years’ relevant industry experience, with at least 7 years in senior operational leadership
Strong downstream petroleum experience covering terminals/tank farms, marine operations, SPM/CBM, logistics, and/or retail operations
Experience managing large multidisciplinary teams and high-value petroleum assets
Experience dealing with NMDPRA, NIMASA, NPA, SON, Fire Service, and other relevant regulators

Core Competencies

End-to-end petroleum operations knowledge, marine-terminal and SPM/CBM operations, asset utilization and optimization, HSE and process safety leadership, commercial and cost awareness, data-driven decision making, crisis and emergency management, performance management, stakeholder management and negotiation, people leadership and succession planning, and continuous improvement.

Why Consider This Opportunity?

An opening for a General Manager, Operations in Lagos offers the chance to lead downstream petroleum operations at scale. It is an excellent fit for senior operations executives with deep petroleum industry expertise seeking their next major leadership role.

How to Apply

Application Closing Date: Not specified — interested candidates are encouraged to apply promptly.

Qualified candidates who meet the above requirements can apply online through the official listing:

👉 Apply for the General Manager, Operations Job at Deloitte

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