Limited Service Desk Supervisor Role at Arravo Global Services-Apply now!

Job Title: Service Desk Supervisor

Company: Arravo Global Services

Location: Port Harcourt, Rivers State

Employment Type: Full-Time

Job Summary

Arravo Global Services, a leading global systems integrator and managed services provider, is seeking a Service Desk Supervisor to lead a team of IT professionals. The successful candidate will be responsible for ensuring high-quality technical support services are delivered efficiently to customers.

Key Responsibilities of a Service Desk Supervisor

• Supervise and manage a team of IT support professionals.
• Ensure timely and high-quality resolution of customer technical issues.
• Monitor service desk performance and implement improvements.
• Maintain excellent customer service and communication.
• Collaborate with other IT teams to enhance service delivery.

Qualifications & Requirements

• Proven experience in IT service desk operations.
• Strong leadership and team management skills.
• Excellent problem-solving and communication abilities.
• Knowledge of IT support best practices and customer service management.

How to Apply

Interested and qualified candidates should send a copy of their CV to hr@arravo.co using Service Desk Supervisor as the subject line.

Application Deadline: Not Specified

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