Limited Service Desk Supervisor Role at Arravo Global Services-Apply now!

Job Title: Service Desk Supervisor

Company: Arravo Global Services


Location: Port Harcourt, Rivers State

Employment Type: Full-Time

Job Summary

Arravo Global Services, a leading global systems integrator and managed services provider, is seeking a Service Desk Supervisor to lead a team of IT professionals. The successful candidate will be responsible for ensuring high-quality technical support services are delivered efficiently to customers.

Key Responsibilities of a Service Desk Supervisor

  • Supervise and manage a team of IT support professionals.
  • Ensure timely and high-quality resolution of customer technical issues.
  • Monitor service desk performance and implement improvements.
  • Maintain excellent customer service and communication.
  • Collaborate with other IT teams to enhance service delivery.

Qualifications & Requirements

  • Proven experience in IT service desk operations.
  • Strong leadership and team management skills.
  • Excellent problem-solving and communication abilities.
  • Knowledge of IT support best practices and customer service management.

How to Apply

Interested and qualified candidates should send a copy of their CV to hr@arravo.co using Service Desk Supervisor as the subject line.

Application Deadline: Not Specified


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