
Job Title: Service Desk Supervisor
Company: Arravo Global Services
Location: Port Harcourt, Rivers State
Employment Type: Full-Time
Job Summary
Arravo Global Services, a leading global systems integrator and managed services provider, is seeking a Service Desk Supervisor to lead a team of IT professionals. The successful candidate will be responsible for ensuring high-quality technical support services are delivered efficiently to customers.
Key Responsibilities of a Service Desk Supervisor
- Supervise and manage a team of IT support professionals.
- Ensure timely and high-quality resolution of customer technical issues.
- Monitor service desk performance and implement improvements.
- Maintain excellent customer service and communication.
- Collaborate with other IT teams to enhance service delivery.
Qualifications & Requirements
- Proven experience in IT service desk operations.
- Strong leadership and team management skills.
- Excellent problem-solving and communication abilities.
- Knowledge of IT support best practices and customer service management.
How to Apply
Interested and qualified candidates should send a copy of their CV to hr@arravo.co using Service Desk Supervisor as the subject line.
Application Deadline: Not Specified
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