Back Office / CRM Officer Job in Lagos | Ascentech

About Ascentech Services Limited

Ascentech Services Limited delivers human resources solutions for stronger teams. Moreover, the Back Office / CRM Officer Job helps businesses manage people functions more effectively.

Established in Nigeria in 2013, Ascentech has supported many organizations. It offers high-quality HR services that meet real business needs. Additionally, these services adapt to evolving workforce demands and enable long-term growth.

With a strong Lagos and Ibadan presence, Ascentech expands through Ascentforce in India. It delivers a connected approach to recruitment, outsourcing, training, and ongoing HR support. The Back Office / CRM Officer Job reflects our long-standing experience.

About the Role

This Back Office / CRM Officer Job in Lagos requires a detail-oriented professional.

Additionally, they will manage customer records, update CRM systems, provide administrative support, and ensure timely processing.

Key Responsibilities

Candidates applying for this Back Office/CRM Officer job in Lagos will be expected to:

Maintain and update accurate customer and sales records in the CRM
Process and track customer orders, inquiries, and requests
Support the sales team with reports, documentation, and follow-ups
Monitor customer interactions and ensure timely resolution of pending issues
Generate CRM and sales reports for management
Coordinate with sales, logistics, accounts, and other departments
Ensure proper filing and documentation of customer-related records
Follow up on leads, customer requests, and outstanding activities

Requirements

OND/HND/Bachelor’s degree in Business Administration, Marketing, or a related field
1–3 years’ experience in CRM, back-office, customer service, or sales administration
Proficiency in Microsoft Office and CRM software
Strong communication, organizational, and analytical skills
High attention to detail and accuracy
Ability to multitask, prioritize workloads, and meet deadlines

Why Consider This Opportunity?

This Back Office / CRM Officer Job in Lagos offers a solid entry point into CRM and customer operations within an established HR solutions company. It’s an excellent fit for organized professionals who enjoy working across teams to keep customer data accurate and processes running smoothly.

How to Apply

Application Closing Date: 7th September, 2026.

Interested and qualified candidates should send their CV to cv@ascentech.com.ng, using “TECHNICIAN 17” as the subject of the email.

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