Ritzman Smarthomes and Automations Limited is dedicated to providing innovative smart home automation and smart solar inverter technologies that enhance sustainable and comfortable living. Our products enable users to control and monitor home systems remotely, offering personalized solutions for temperature, lighting, security, and more through intuitive smartphone apps or voice commands. Additionally, our smart solar inverters help households harness solar energy for electricity, promoting sustainability and reducing energy costs. Our team of experts is committed to delivering outstanding customer service, ensuring our clients receive the best solutions for their needs. Located at Wuse 2, Abuja, we aim to simplify modern living with cutting-edge technology.
We are recruiting to fill the position below:
Job Title: Customer Service and Sales Representative
Location: Wuse II, Abuja (FCT)
Job type: Full-time (On-site)
Role Description
- This is a full-time, on-site role based in Wuse 2 for a Customer Service Representative/Sales professional. The role involves providing exceptional customer service, addressing inquiries, ensuring customer satisfaction, Inflow through sales, and enhancing customer experiences.
- Responsibilities include responding to customer interactions, resolving issues promptly, handling sales inquiries, and providing service-related solutions.
- Collaboration with other team members to meet sales goals and educate customers on products will also be integral to the role.
Qualifications
- High school diploma or equivalent; additional training or coursework is beneficial with 1 – 3 years of relevant work experience
- Proficiency in Customer Service, Customer Support, and Customer Interaction
- Demonstrated skills in Customer Satisfaction and Customer Experience
- Strong verbal and written communication skills
- Ability to meet sales targets and performance goals
- Ability to work collaboratively in a team environment
- Problem-solving skills and a proactive approach to addressing customer needs
- Knowledge of CRM systems
- Ability to multitask, organize, and prioritize work
- Previous experience in customer service or sales is an advantage
- Knowledge of smart home automation or renewable energy products is a plus
Application Closing
Not Specified