📢 Job Vacancy: Call Center Manager – Head (Retention)
📍 Location: Ikeja, Lagos
💰 Salary: ₦500,000 (Negotiable)
Requirements
5–8 years’ experience in call center or customer operations, with leadership responsibility
Proven track record managing retention and churn KPIs
Strong analytical skills and ability to use performance data to drive decisions
Demonstrated success leading and developing high-performing teams
Excellent communication and stakeholder management skills
Experience in telecom or high-volume service industries is an advantage
How to Apply
Interested candidates should send their CV with
📧 Email Subject: Call Center Manager Head – Retention – Ikeja Lagos