End User Support Engineer at Kennedia Consulting Limited (KCL) – 2 Openings

Kennedia Consulting Limited (KCL) is recruiting qualified candidates for the position of End User Support Engineer in Akwa Ibom and Delta States, Nigeria. There are two openings available for IT professionals with strong troubleshooting skills and experience supporting IT infrastructure and network operations.

The successful candidates will support site-based IT operations across oil and gas rig sites, troubleshoot technical issues, maintain IT infrastructure, and ensure efficient IT service delivery. This opportunity is suitable for proactive IT professionals who are willing to travel to assigned locations and work in a demanding operational environment.

Job Overview

• Job Title: End User Support Engineer
• Company: Kennedia Consulting Limited (KCL)
• Locations: Akwa Ibom State and Delta State, Nigeria
• Number of Openings: 2
• Industry: Oil and Gas
• Employment Type: Not specified
• Qualification: HND or Bachelor’s degree in a relevant field
• Experience: Experience in IT support or network operations
• Certifications: Relevant ICT certifications required
• Application Deadline: 18th November, 2026

About the Company

Kennedia Consulting Limited is an integrated advisory and professional services firm focused on helping organizations develop effective people systems, make informed business decisions, and improve operational efficiency.

The company supports organizations in strengthening their operations and achieving their business objectives through professional services and advisory solutions.

For this recruitment, Kennedia Consulting is seeking IT professionals who can provide technical support and help maintain reliable IT operations across assigned oil and gas rig sites.

Job Summary

The End User Support Engineer will be responsible for supporting IT operations across assigned rig sites in Akwa Ibom and Delta States.

The role involves troubleshooting IT and network problems, maintaining Local Area Networks (LAN), supporting CCTV and bio metric systems, monitoring IT infrastructure, and conducting routine site inspections.

The successful candidates will also coordinate with the Head Office to communicate site requirements, report technical challenges, and ensure that IT services are delivered efficiently.

Applicants should possess relevant academic qualifications, ICT certifications, practical IT support or network operations experience, and the flexibility to travel to assigned locations.

Key Responsibilities

The End User Support Engineer will perform the following duties:

• Troubleshoot and resolve IT-related problems and network operational issues.
• Support, maintain, and monitor Local Area Network (LAN) infrastructure.
• Maintain and support CCTV systems and bio metric devices.
• Manage and monitor IT infrastructure inventory at assigned locations.
• Conduct routine network checks to identify and resolve potential technical problems.
• Carry out site inspections and regular IT operations visits.
• Take responsibility for assigned sites and ensure efficient IT service delivery.
• Communicate effectively with the Head Office regarding site requirements, technical challenges, and operational needs.
• Coordinate with relevant teams to resolve technical issues promptly.
• Apply analytical and problem-solving skills to diagnose and address IT challenges.
• Work effectively under pressure while maintaining professional standards.
• Learn and adapt to new technologies relevant to IT support and network operations.
• Travel to assigned sites as required to provide technical support.

Requirements and Qualifications

Interested candidates should meet the following requirements:

Educational Qualifications

• HND or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.

Professional Certifications

• Relevant Information and Communication Technology (ICT) certifications are required.

Work Experience

• Experience in IT support or network operations.
• Strong troubleshooting skills and the ability to resolve technical problems.
• Practical knowledge of IT infrastructure and network support.

Skills and Competencies

• Strong analytical and problem-solving abilities.
• Good communication and interpersonal skills.
• Ability to troubleshoot IT and network issues effectively.
• Proactive and self-motivated attitude.
• Ability to take ownership of assigned sites and responsibilities.
• Ability to work under pressure and meet operational requirements.
• Willingness to learn new technologies.
• Flexibility and willingness to travel to assigned site locations.

Why Consider This Job?

The End User Support Engineer position offers several potential advantages for qualified IT professionals.

1. Practical IT Experience: The position provides an opportunity to apply IT support and troubleshooting skills in an operational oil and gas environment.

2. Exposure to Industrial IT Operations: Successful candidates can gain experience supporting IT infrastructure at rig sites, including networks, CCTV systems, and bio metric devices.

3. Professional Development: Working with site-based IT operations can help strengthen technical troubleshooting, communication, and service delivery skills.

4. Problem-Solving Opportunities: The role offers practical exposure to diagnosing and resolving IT and network issues in a demanding work environment.

5. Two Available Openings: With two positions available, qualified applicants can apply for the opportunity in their preferred location, Akwa Ibom or Delta State.

Note: The vacancy announcement does not specify the salary, employment benefits, or exact work schedule.

How to Apply

Interested and qualified candidates should send their CV to the recruitment email address below.

Email: tayelolu.olufemi@energy-mgt.com

Application Instructions

Applicants should use the job title and their preferred location as the subject of the email.

For example:

• End User Support Engineer – Akwa Ibom
• End User Support Engineer – Delta

Ensure that your CV clearly highlights your educational qualifications, relevant ICT certifications, IT support experience, network troubleshooting skills, and willingness to travel to assigned sites.

Application Deadline

18th November, 2026.

Applicants are encouraged to submit their applications before the closing date.

Frequently Asked Questions (FAQs)

1. What is the job title?

The position is End User Support Engineer at Kennedia Consulting Limited (KCL).

2. How many vacancies are available?

There are two openings for the End User Support Engineer position.

3. Where are the jobs located?

The available locations are Akwa Ibom State and Delta State, Nigeria.

4. Which industry is the position in?

The position is within the oil and gas industry and involves supporting IT operations across rig sites.

5. What qualifications are required?

Applicants must have an HND or Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.

6. Are ICT certifications required?

Yes. The vacancy specifies that relevant ICT certifications are required.

7. Is previous experience necessary?

Yes. Candidates should have experience in IT support or network operations, along with strong troubleshooting skills.

8. Must applicants be willing to travel?

Yes. Applicants must be flexible and willing to travel to assigned site locations.

9. How do I apply for the position?

Send your CV to tayelolu.olufemi@energy-mgt.com using the job title and your preferred location as the email subject.

10. When is the application deadline?

The application closing date is 18th November, 2026.

11. Is the salary stated in the vacancy?

No. The supplied vacancy announcement does not provide salary information.

CV Tip: How to Stand Out When Applying for an IT Support Job

To improve your chances of being shortlisted, tailor your CV to the End User Support Engineer position.

Highlight your experience troubleshooting computers, network connectivity, LAN infrastructure, CCTV systems, bio metric devices, and other IT equipment where applicable.

Include your relevant ICT certifications and explain how you have used your technical skills to resolve IT problems, support users, maintain equipment, or improve service delivery.

If you have experience working at remote sites, supporting industrial operations, managing IT inventory, or travelling to different locations for technical support, make sure you mention it.

Remember: Only include certifications, skills, and experience that you genuinely possess.

Give Your Application an Edge with DDBRACT

Before applying, make sure your CV is professionally presented and tailored to the role.

Use the DDBRACT CV Optimization Tool to improve your CV and present your skills and experience more effectively.

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