Apply Now: Remote Logistics Customer Service Job in Nigeria

About Kacheck Cargo Logistics Limited

Kacheck Cargo Logistics Limited is a logistics company specializing in import and export clearing and forwarding services to and from multiple countries. The organization focuses on accurate documentation processes and timely delivery to meet client expectations. Its services are tailored to support smooth international trade operations and reliable cargo movement, with an emphasis on responsive communication and professional support for clients managing global shipments.

Client Relations Officer Job Summary (Remote)

This Client Relations Officer job is fully remote and open to candidates with knowledge of import/export processes and strong client-facing skills. Kacheck Cargo Logistics Limited is recruiting for this role to manage day-to-day client communication, handle inquiries, provide shipment status updates, and coordinate import and export documentation. It’s a strong fit for detail-oriented job seekers in logistics, freight forwarding, or customer service who want to build long-term client relationships in international trade.

Quick Facts

• Job Title: Client Relations Officer
• Company: Kacheck Cargo Logistics Limited
• Location: Remote
• Application Deadline: Not specified

Role Overview

The Client Relations Officer is responsible for managing day-to-day communication with clients, handling inquiries, and providing updates on shipment status. The role includes coordinating import and export documentation, ensuring compliance with regulations, and liaising with internal teams and external partners to support smooth clearing and forwarding processes. The officer will track deliveries, resolve issues promptly, and maintain accurate records to ensure on-time cargo movement and high service standards. The role also involves identifying client needs, supporting basic sales activities, and contributing to long-term client relationships.

Core Job Functions for This Client Relations Officer Role

• Client Communication: Manage day-to-day communication with clients and handle inquiries.
• Shipment Updates: Provide clients with updates on shipment status.
• Documentation: Coordinate import and export documentation, ensuring compliance with regulations.
• Stakeholder Liaison: Liaise with internal teams and external partners to support smooth clearing and forwarding processes.
• Delivery Tracking: Track deliveries and resolve issues promptly.
• Record Keeping: Maintain accurate records to ensure on-time cargo movement and high service standards.
• Client Needs & Sales Support: Identify client needs and support basic sales activities.
• Relationship Building: Contribute to long-term client relationships.

Why This Client Relations Officer Job Stands Out

This role offers:

• A fully remote working arrangement
• Hands-on exposure to international trade, import/export, and clearing and forwarding operations
• A blend of client service, documentation, and basic sales responsibilities
• Entry into the logistics industry, with prior experience considered an advantage rather than mandatory

Requirements

• Relevant Diploma or Degree in Logistics, Business, or a related discipline (preferred)
• Ability to manage import/export documentation and related paperwork with accuracy and attention to detail
• Knowledge of import/export processes and procedures, including coordination with carriers and regulatory bodies
• Understanding of international business practices and global trade regulations
• Experience or familiarity with import-export operations and clearing and forwarding activities
• Basic sales skills, including client engagement and support for service promotion
• Strong communication and interpersonal skills for client-facing responsibilities
• Organizational and time-management abilities to handle multiple shipments and deadlines
• Proficiency in common office software and digital tools for documentation and reporting
• Previous experience in logistics, freight forwarding, or a related field is an advantage

How to Apply for This Client Relations Officer Job

Interested and qualified candidates should send their application to kachekcargologistics@gmail.com, using “Client Relations Officer” as the subject of the email.
Application Deadline: Not specified

Frequently Asked Questions About This Client Relations Officer Job

Q: What qualifications are needed for this Client Relations Officer job?
A: A Diploma or Degree in Logistics, Business, or a related discipline is preferred, along with knowledge of import/export processes, strong communication skills, and attention to detail. Previous logistics or freight forwarding experience is an advantage. The listing does not specify a minimum number of years of experience.

Q: Where is this Client Relations Officer job located?
A: The role is remote.

Q: What does this role involve day-to-day?
A: The role covers managing client communication, providing shipment updates, coordinating import and export documentation, tracking deliveries, resolving issues, maintaining records, and supporting basic sales activities.

Q: How do I apply, and when is the deadline?
A: Send your application to kachekcargologistics@gmail.com using “Client Relations Officer” as the subject line. No application deadline was specified.

Make Your CV Stand Out with DDBRACT

Before you apply, make sure your CV and application letter are optimized to pass Applicant Tracking Systems (ATS) and catch the recruiter’s eye. Use our CV Optimization Tool to tailor your CV and cover letter specifically to this role — and boost your chances of landing an interview.

📲 WhatsApp (Nigeria): wa.me/2349129682895
📲 WhatsApp (UK): wa.me/447777666454
📸 Instagram: @ddsolutions_com
🐦 Twitter/X: @ddbract_com
📘 Facebook: DDBRACT Solutions
💼 LinkedIn: DE DAV’S BRACT Solutions
▶️ YouTube: @ddbractsolutions

Let DDBRACT Solutions help you stand out in a competitive job market.

CV optimization tool

DDadmin

See Full Bio