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🇳🇬 Nigerian Number 🇬🇧 UK Number

Remote Head of Customer Service — Earn Up to 1.5M

Tati Agency logo with orange stylized tati letters and AGENCY in small black text beneath

About Tati Agency

Tati Agency is a people-focused HR company dedicated to helping businesses find, develop, and retain talent. We design tailored HR and recruitment solutions for each organization. Moreover, we support leaders like the Head of Customer Service (Remote) in building strong teams.

Head of Customer Service Job Summary (Remote)

This Head of Customer Service job is fully remote and open to experienced customer service leaders across Nigeria. Tati Agency is recruiting for this role to lead a customer service team, drive service excellence, and deliver an outstanding customer experience. It’s a strong fit for seasoned customer service professionals with proven leadership experience looking for a high-paying, fully remote senior role.

Quick Facts

  • Job Title: Head of Customer Service
  • Company: Tati Agency
  • Location: Nigeria (Fully Remote)
  • Employment Type: Full-time
  • Salary: N1,000,000 – N1,500,000/Month (Gross, depending on experience)
  • Application Deadline: 30th December, 2026

Job Description

Tati Agency is looking for an experienced Head of Customer Service (Remote) to lead the team.

Additionally, they will drive service excellence and deliver an outstanding customer experience.

Why This Head of Customer Service Job Stands Out

This role offers:

  • An exceptionally high gross monthly salary of N1,000,000 – N1,500,000
  • A fully remote, senior leadership position
  • The opportunity to shape and drive customer service strategy and excellence
  • A generous application window running until 30th December, 2026

Requirements

  • Relevant Degree or professional qualification
  • Proven experience in customer service leadership
  • Strong communication and people-management skills
  • Excellent problem-solving abilities
  • Experience managing and developing customer service teams

How to Apply for This Head of Customer Service Job

Interested and qualified candidates should click here to apply online.
Application Deadline: 30th December, 2026

Frequently Asked Questions About This Head of Customer Service Job

Q: What qualifications are needed for this Head of Customer Service job?
A: A relevant Degree or professional qualification, proven experience in customer service leadership, strong communication and people-management skills, and experience managing and developing customer service teams.

Q: Where is this Head of Customer Service job located?
A: The role is fully remote, open to candidates across Nigeria.

Q: What does this role involve day-to-day?
A: The listing broadly describes the role as leading the customer service team, driving service excellence, and delivering an outstanding customer experience. Specific daily responsibilities were not detailed.

Q: How much does this Head of Customer Service job pay?
A: The salary is N1,000,000 – N1,500,000 per month, gross, depending on experience.

Q: How do I apply, and when is the deadline?
A: Apply online via the linked form. The application deadline is 30th December, 2026.


Make Your CV Stand Out with DDBRACT

Before you apply, make sure your CV and application letter are optimized to pass Applicant Tracking Systems (ATS) and catch the recruiter’s eye. Use our CV Optimization Tool to tailor your CV and cover letter specifically to this role — and boost your chances of landing an interview.

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