Urgent: Front Desk / HMO Officer Needed at Greenlife Hospital – Lekki, Lagos

About Greenlife Hospital

Greenlife Hospital is a registered and forward-thinking healthcare facility committed to providing excellent and high-quality healthcare services. The hospital focuses on delivering top-notch services while maintaining strong relationships with its corporate partners and clients.

Front Desk / HMO Officer Job Summary (Lekki, Lagos)

Greenlife Hospital is seeking a Fron t Desk / HMO Officer to manage customer registration, records, inquiries, complaints, and service-related requests.

The successful candidate will also support customer service operations, maintain accurate information, process account adjustments, and work with internal teams to ensure customers receive quality and timely service.

Quick Facts

• Job Title: Front Desk / HMO Officer
• Company: Greenlife Hospital
• Location: Lekki, Lagos
• Employment Type: Full-time
• Reports to: Not Specified
• Salary: Not Specified
• Application Deadline: 30th September, 2026

Key Responsibilities for This Front Desk / HMO Officer Job

• Receive, process, and verify the accuracy of customer information and registration.
• Use the organization’s internal CRM to manage customer information.
• Open customer accounts by accurately recording account information.
• Maintain and update customer records.
• Resolve customer service problems by understanding complaints, identifying their causes, and providing appropriate solutions.
• Follow up on customer complaints and requests to ensure proper resolution.
• Process customer requests for order changes and communicate relevant updates to the appropriate personnel or departments.
• Provide quality service to both internal and external customers.
• Receive inquiries from clients and provide appropriate feedback or contact the relevant authority when necessary.
• Access the organization’s internal system to obtain and extract information for scheduled and special reports.
• Participate actively as a member of the customer service department.
• Answer customer questions about products and services and provide relevant information.
• Process customer adjustments and help maintain financial account information.
• Collect and analyze customer information to identify potential products or services.
• Prepare product and service reports using collected customer information.
• Contribute to team efforts and complete other related duties as assigned.

Requirements for This Front Desk / HMO Officer Job

The original job posting does not specify formal educational qualifications or years of experience.

However, candidates should be able to:

• Communicate effectively with customers and colleagues.
• Maintain accurate customer records and information.
• Handle customer inquiries and complaints professionally.
• Use CRM and internal computer systems effectively.
• Pay close attention to details when processing customer information.
• Analyze customer needs and provide appropriate solutions.
• Work effectively as part of a customer service team.
• Maintain confidentiality when handling customer and organizational information.

Why This Front Desk / HMO Officer Job in Lekki Stands Out

This full-time opportunity provides candidates with the chance to work in a professional healthcare environment while developing valuable customer service, healthcare administration, CRM, communication, and records-management skills.

The role is particularly suitable for candidates who enjoy working directly with customers and are interested in healthcare administration and front-desk operations.

How to Apply for This Front Desk / HMO Officer Job

Interested and qualified candidates should send their CV to:

Email: greenlifehospital02@gmail.com

Email Subject: Front Desk / HMO Officer

Application Closing Date: 30th September, 2026.

Applicants are encouraged to submit their applications before the stated deadline.

Frequently Asked Questions About This Front Desk / HMO Officer Job

1. Where is the Front Desk / HMO Officer job located?
The position is based in Lekki, Lagos State, Nigeria.

2. What is the employment type?
This is a full-time position.

3. What qualifications are required?
The job posting does not specify a particular educational qualification or minimum years of experience. Candidates with relevant customer service, administrative, CRM, or healthcare experience may be suitable.

4. How can I apply for the Front Desk / HMO Officer position?
Send your CV to greenlifehospital02@gmail.com using “Front Desk / HMO Officer” as the subject of the email.

CV Tip: Highlight your customer service, front-desk, HMO, administrative, CRM, communication, and record-management skills on your CV.

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